Privacy Policy

Effective date: November 1, 2026

This policy describes what SewerLineRepairNampa.com learns when you visit the site or call its Nampa sewer referral line.

1. Scope and Definitions

SewerLineRepairNampa.com ("this site," "we," "us," or "our") runs the website at sewerlinerepairnampa.com (the "Website"). "Services" means the Website, the phone line it lists for sewer line repair calls in Nampa, Idaho, and related messages.

This policy covers visits to the Website and calls placed to the number it shows. This site is not a plumber and performs no work. The call-tracking service, web host, and any independent plumber who answers follow their own privacy policies, not this one.

2. Information We Collect

Information from calls

  • When you call, the call-tracking service logs your phone number, the call's date, time and length, and the area your number indicates.
  • Location details, such as whether your address is in ZIP code 83651, 83686 or 83687, and any address you decide to give the plumber on the call.
  • If the call is recorded, what you say on it, such as a floor drain backup, a sewage smell, or when you need help.
  • Emails you send to Hello@sewerlinerepairnampa.com, including privacy requests and questions.

Please do not give bank or card numbers, government ID numbers, medical details, passwords, or other sensitive information on a call to this line.

Information collected automatically

The web host records standard server logs when someone loads a page, including IP address, browser type and version, operating system, referring page, pages requested, timestamps, and errors. Server logs are the only thing the Website collects from visits. It sets no cookies and runs no analytics or tracking scripts. We use the logs to serve, secure, troubleshoot, and maintain the Website.

Information from others

The person calling may be a homeowner, tenant, landlord or property manager, or someone calling for a business in Nampa. If you tell the plumber about another person, such as the owner of a rental, you represent that you may share it and will point that person to this policy when appropriate.

3. How We Use Information

We may use information to:

  • Connect your call with an independent plumber serving your Nampa ZIP code.
  • Direct each call by area, confirm calls connect, and investigate misuse or complaints.
  • Run, protect, fix, maintain, and improve the Website.
  • Stop fraud, spam calls, abuse, security incidents, and unlawful activity.
  • Keep basic records, enforce our Terms of Service, and meet our legal obligations.
  • This site sends no marketing, and calling never adds your number to a promotional list.

Where the law requires a legal basis, we handle information to connect the calls you choose to make, for legitimate interests such as security and preventing abuse, and to comply with the law.

4. Cookies, Server Logs, Call Tracking, and Third Parties

The Website sets no cookies and uses no local storage, analytics, ad pixels, or tracking scripts, so there is no cookie banner and nothing to accept or block in your browser. Visitors are not followed between pages or onto other sites, so "Do Not Track" and Global Privacy Control signals have no tracking here to stop. If a cookie or analytics tool is ever added, this policy will be updated first, with any choices the law requires.

The Website and the referral line depend on outside services, which may receive call, device, or usage information under their own policies:

  • Call-tracking service: every call to the number on this site passes through it; it logs the calling number, time, and length, and may record the call.
  • Independent plumbers: the plumber who takes the call receives your phone number and ZIP area.
  • Web host: it keeps server logs of page visits.
  • No forms: nothing on the Website asks you to type a name or message.

5. How We Disclose Information

We may disclose information to:

  • The call-tracking service, web host, and security, technical-support, or other vendors bound by restrictions.
  • The independent plumber who answers your call, who receives your phone number and ZIP area to respond about your sewer line.
  • Lawyers, accountants, insurers, auditors, and authorities when reasonably needed to protect rights, safety, or property, or to follow the law.
  • A successor in a merger, financing, restructuring, asset sale, or similar transaction, subject to any notice and consent the law requires.
  • Anyone else at your request or with your consent.

No information collected through this site or its referral line is sold. We do not use or share personal information for cross-context behavioral advertising. Should either practice change, this policy will be updated and any legally required choices offered before the change takes effect.

6. Retention, Transfers, and Security

Server logs and call records are kept only as long as reasonably needed for the purposes above, such as routing calls, handling complaints or misuse, keeping security records, and meeting legal duties. The period depends on the record, the call-tracking service's settings, the law, and practical need. Information no longer needed may be deleted, de-identified, or combined into totals.

Information may be handled in the United States and anywhere else the web host or call-tracking service operates. We apply reasonable administrative, technical, and physical safeguards suited to the information. No website, phone system, or storage method is perfectly secure.

7. Your Privacy Rights and Choices

Depending on your state of residence and legal exceptions, you may be able to ask for access to, correction of, deletion of, or a portable copy of personal information, including a call recording; withdraw consent; object to or limit some processing; opt out of sale, targeted advertising, or profiling; and appeal a refusal.

To make a privacy request, email Hello@sewerlinerepairnampa.com or call +1 208-928-9518. We may need to confirm your identity and authority. An authorized agent may make a request for you where the law allows, but we may ask for proof of that authority. Exercising a privacy right will not lead to unfair treatment.

This site makes no promotional calls and sends no marketing messages. If a plumber you spoke with contacts you later, ask that business to stop; it keeps its own records.

8. Children

The Services are meant for adults handling sewer line problems and are not aimed at children under 13. We do not knowingly collect personal information from them. If you think a child called the line or shared information, contact us so we can review and delete it as required.

9. Changes to This Policy

This policy may be revised when the Website, the call-tracking service, the law, or our data practices change. The new version will be posted on this page with a new effective date above.

10. Contact Us

Privacy questions and requests can go to SewerLineRepairNampa.com:

Call +1 208-928-9518