What to Do When Sewage Backs Up
Keep people safe and stop using water
Stop using water right away: no flushing, showers, laundry, or dishwasher, because every drain in the house empties into the same sewer line. Keep children and pets away from the sewage, stay clear of outlets or appliances near standing water, and wash well after any contact.
Limit the damage
Move stored items away from the overflowing drain. Skip drain openers, and never loosen a cleanout cap while the line is full. If neighbors have backups too, contact the City of Nampa.
Call a sewer plumber
When the call connects, describe which fixtures overflowed first, when it started, and whether water use has stopped. Say if you rent or own, how old the house is, and whether you have found the sewer cleanout.
One backup can soak flooring, drywall, and stored items and leave contamination behind. Learn about sewer backup emergencies or call the referral line.
Stop using water right away: no flushing, showers, laundry, or dishwasher, because every drain in the house empties into the same sewer line. Keep children and pets away from the sewage, stay clear of outlets or appliances near standing water, and wash well after any contact.
Limit the damage
Move stored items away from the overflowing drain. Skip drain openers, and never loosen a cleanout cap while the line is full. If neighbors have backups too, contact the City of Nampa.
Call a sewer plumber
When the call connects, describe which fixtures overflowed first, when it started, and whether water use has stopped. Say if you rent or own, how old the house is, and whether you have found the sewer cleanout.
One backup can soak flooring, drywall, and stored items and leave contamination behind. Learn about sewer backup emergencies or call the referral line.